Integrated Management System

It is a management system solution friendly to your business, developed to realize targeted quality. QDMS management systems eliminates dependency on individuals in your processes and opens the doors to becoming different and leader for you with its system approach.

“Quality is not a coincidence but a result of intelligent effort”

Creating corporate memory and corporate data pool
Modular and parametric structure
Multiple language support
Mobile device support
Working browser independent
Access from anywhere with web technology
Saving time
Creating independent work flows
Quick and easy commissioning
Undertaking routine tasks
Management independent from individuals
Adaptation to changing conditions
Easy to learn
QDMS Native Mobile App

Controlled Document Management

QDMS for quick, easy and reliable document management

Secure document control and quick approval mechanism
Documents that can be associated to each other
Quick search with easily classified and indexed documents
Controlled access to documents with authorization feature
Automatic distribution of documents and easy monitoring of read documents
Management of printed documents

E-mail notifications for approval, control, revision and publication phases
Creating master document list by the system automatically
Use of templates and standardization of documents
Dynamically association of documents with product, process and management systems
Monitoring manually filled and archived quality records
Document viewing without addons (HTML 5 Viewer)

Complaint Management

Continuous improvement with smart customer satisfaction management

Management of all internal and external complaints
Recording, monitoring and reporting complaints in accordance with corporate procedures
Instantly monitoring actions regarding complaints. Notification of persons assigned with actions through the system
Notification of related staff and management in delayed jobs and reporting
Defining customer based report template and sending report to customer
Defining required flow and approval steps during complaint process
Prioritization according to risk analysis of the complaint
Drawing reports and charts on compliant records through the system
Initiating corrective preventive actions (CAPA) process from customer complaints process
Conducting root cause analyses
Categorizing and analyzing complaints
Evaluation of the efficiency before closing complaints
Sending survey to the customer on the complaint
Reporting compliant online times
Web Service support to open compliant record from outside sources

Corrective / Preventive Activity Management (CAPA)

Record and efficiently manage nonconformities

Recording, monitoring and reporting corrective/preventive activities in accordance with corporate procedures
Instantly monitoring actions regarding corrective/preventive activities and automatic notification
Periodic notification to related staff and management in delayed jobs
Defining required flow and approval steps during CAPA process
Defining notification, inspection and result report templates
Customer specific Global 8 Discipline (G8D) support
Integration with Inspection, Customer Complaint, FMEA, Event Notification and Risk Management Modules
Corporation specific transaction sources, nonconformity categories and root causes definition
Nonconformity Reports, Pareto Analysis and Charts
Monitoring Corrective/Preventive activities with different criteria such as management system and process
Activity evaluation regarding Corrective/Preventive activities before and after closing
Web Service support to open Corrective/ Preventive activity record from outside sources

Audit Management

Don’t leave your findings on paper

Initiating solution process by opening CAPA/Action for your findings
Monitoring action results for older inspections
Planning workload distribution for auditors
Site/store inspection with mobile devices
Defining inspection plans and viewing in time schedule
Creating dynamic questionnaires
Notifying inspectors and directors of the units being inspected before and after the inspection

Easily monitoring routine inspections and saving labor
Creating automatic inspection reports
Defining obligation to open CAPA/Action depending on different types of findings
Comparing with scored/unscored inspection function
Planning checklist template inspection
Remote inspection

Get In Touch With Us

We will be glad to answer all your questions about our Integrated Management System.

Our specialists will process the request and we will get back to you within one business day to provide a valuable insight.

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MAIL US

info@zingersticksoftware.com

CALL US

+974 7777 78 15

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