QDMS Integrated Management System

QDMS “Integrated Management Systems” solution covers digitalization of the works, which are required by management systems and which must be monitored. You can adopt all these requirements easily to your corporate culture thanks to the solutions industry-independent and flexible infrastructure. Do not forget that corporate sustainability requires an effective management systems administration and take the lead in competition.

QDMS is Digital Transformation tool for all types of management systems with certificates below,

ISO 9001 Quality Management Systems
ISO 14001 Environment Management Systems
ISO 45001 Occupational Management Systems
ISO 27001 Information Security Management Systems

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QDMS Topology

It is a management system solution friendly to your business, developed to realize targeted quality. QDMS management systems eliminates dependency on individuals in your processes and opens the doors to becoming different and leader for you with its system approach.

“Quality is not a coincidence but a result of intelligent effort”

Creating corporate memory and corporate data pool
Modular and parametric structure
Multiple language support
Mobile device support
Working browser independent
Access from anywhere with web technology
Saving time
Creating independent work flows
Quick and easy commissioning
Undertaking routine tasks
Management independent from individuals
Adaptation to changing conditions
Easy to learn
QDMS Native Mobile App

Benefits

Integrate departments and locations
Eliminate burden works
Paper, photocopy and consumable savings
Distribution, collection and filing workload savings
To decrease the document preparation and revision time and duration
To increase the speed of document preparation and revision.
Cut of phone time and expenses

To increase managerial control
Decrease of mistake probability
Decrease IT Support requirement
Increase of managerial communication via e-mail integration
Increase of data security
Quick access to data via search engine

Integrated Management System Modules

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Document Management

Easy document structure creation and revision
Document based authority
Dynamic document links
Control, approval and issue warning via e-mail
Automatic document master list preparation
Automatic document read list preparation
Automatic revision history creation
Automatic old revision access prohibition
Keyword search via search engine

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Customer complaint (Internal & External)

Complaint Input (internal/external)
Complaint info, progress, completion report
Conversion to Corr. & Prev. Actions
Action Follow-up (Corr.& Prev. Actions Module)
Claim close report
Follow-up action report
Customer based report templates
Customer based report distribution policies
Overdue action warning
User defined claim categories & subcategories
Unlimited User defined data elements
User configurable parameters
Graphics and reports

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Corrective and preventive actions(CAPA)

CAPA Info , Progress and Completion Report
Root Causes, Action Plan Entry
Follow-up action
Graphics & Reports
Overdue action warning
Unlimited User defined data elements
User defined root causes
User defined C&P sources
User defined Action types
Flexible parameters
Graphics & Reports

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Survey

All kinds of survey that may be required for in-house employees can be generated in the system. Employee Satisfaction Survey, Cafeteria Satisfaction Survey , Shuttle Planning Survey.
User defined questionnaire
it is possible to maintain the confidentiality of the answers given by the users.
The questionnaire that needs to be filled up by the users is automatically sent to their e-mail .
Version control is available for survey.
Score definition for every question.
Reports and Graphs .

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Audits

Audit master records
Audit interval
Audit master program
Detailed Audit Plan
Audit findings entry
Conversion to CAPA
Action follow-up (in CAPA Module)
Audit Report Preparation
Reports

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Action Management

All follow-up tasks or actions can be managed in QDMS’s Action management module.(Meetings, project plans, daily tasks)
Who is responsible, what is start and due date of assigned tasks, percentage of occurrence, delayed tasks, completed tasks, all information above mentioned can be obtained.
Actions can be classified. (main and sub actions)
Action Types, and task types can be assigned records in order to classified reports.
Secret and public actions can be configured.
Periodical Actions can be defined.

Environmental Management Program

Health & Safety Management Program

Health and safety risks

Calibration

Training

Environmental aspects & effect

IT Asset Risk Management

The first and only software covers all processes!

“Manage all industry-independent management system standards that are globally applicable in an integrated manner through a single platform!”

Compliance with Management Systems and Regulations
Achievement of Targeted Organizational Quality
Industry-Independent Flexible Infrastructure Capability
Process and Risk Focused Approach (integrated risk management approach)
Natural Integration Capability between Solutions Advanced and Easy Work Monitoring

What You Gain With QDMS ?

Easy Compliance with Organizational Culture
Continuous Software Support
Digital Transformation Support for Management Systems Integration with ERPs
Easy to Use as Mobile
Industry Specific Modules
Speed and Agility in Audits

Certifications

Controlled Document Management

QDMS for quick, easy and reliable document management

Secure document control and quick approval mechanism
Documents that can be associated to each other
Quick search with easily classified and indexed documents
Controlled access to documents with authorization feature
Automatic distribution of documents and easy monitoring of read documents
Management of printed documents

E-mail notifications for approval, control, revision and publication phases
Creating master document list by the system automatically
Use of templates and standardization of documents
Dynamically association of documents with product, process and management systems
Monitoring manually filled and archived quality records
Document viewing without addons (HTML 5 Viewer)

Complaint Management

Continuous improvement with smart customer satisfaction management

Management of all internal and external complaints
Recording, monitoring and reporting complaints in accordance with corporate procedures
Instantly monitoring actions regarding complaints. Notification of persons assigned with actions through the system
Notification of related staff and management in delayed jobs and reporting
Defining customer based report template and sending report to customer
Defining required flow and approval steps during complaint process
Prioritization according to risk analysis of the complaint based on the integrated risk management approach
Drawing reports and charts on compliant records through the system
Initiating corrective preventive actions (CAPA) process from customer complaints process
Conducting root cause analyses
Categorizing and analyzing complaints
Evaluation of the efficiency before closing complaints
Sending survey to the customer on the complaint
Reporting compliant online times
Web Service support to open compliant record from outside sources

Corrective / Preventive Activity Management (CAPA)

Record and efficiently manage nonconformities

Recording, monitoring and reporting corrective/preventive activities in accordance with corporate procedures
Instantly monitoring actions regarding corrective/preventive activities and automatic notification
Periodic notification to related staff and management in delayed jobs
Defining required flow and approval steps during CAPA process
Defining notification, inspection and result report templates
Customer specific Global 8 Discipline (G8D) support
Integration with Inspection, Customer Complaint, FMEA, Event Notification and Risk Management Modules
Corporation specific transaction sources, nonconformity categories and root causes definition
Nonconformity Reports, Pareto Analysis and Charts
Monitoring Corrective/Preventive activities with different criteria such as management system and process
Activity evaluation regarding Corrective/Preventive activities before and after closing
Web Service support to open Corrective/ Preventive activity record from outside sources

Audit Management

Don’t leave your findings on paper

Initiating solution process by opening CAPA/Action for your findings
Monitoring action results for older inspections
Planning workload distribution for auditors
Site/store inspection with mobile devices
Defining inspection plans and viewing in time schedule
Creating dynamic questionnaires
Notifying inspectors and directors of the units being inspected before and after the inspection

Easily monitoring routine inspections and saving labor
Creating automatic inspection reports
Defining obligation to open CAPA/Action depending on different types of findings
Comparing with scored/unscored inspection function
Planning checklist template inspection
Remote inspection