The efficiency and seamless operation of the front office and back office processes in a retail company has a direct impact on customer satisfaction. Technology plays an important role in making the shopping experiences of customers easier and more comfortable. Developed in this context and offered as a built-in or cloud-based solution, the Logo retail solutions enables the real-time management of the front office and back office operations in retail stores. Therefore, all processes ranging from sales invoices and returns to campaigns and price management, from stock control and customer records to purchasing and payment systems, and from channel management to campaign planning as well as after-sales service transactions can be executed quickly and easily.
With its retail-oriented, fast and efficient solutions equipped with the latest technology, Logo offers built-in or cloud solutions to retail companies of all sizes. Specifically designed for the retail sector, these solutions cover every process end-to-end, with a focus on customer satisfaction and the bottom line. Thanks to the use of cloud technology, there is no need for investments in terminals, servers, security software, backup, database installation, maintenance support services, various software licenses, etc.
Logo retail solutions, which can be integrated with solutions such as Enterprise resource planning (ERP) and Customer relations management (CRM), as well as with various payments and campaign systems, create both a stronger database and an ecosystem that allows efficient management of all processes.
Logo also offers a custom solution for after-sales service processes in retail, making it possible to manage central or distributed service networks in an efficient manner.