IT Service Management (ITSM)

  • Incident Management

  • Knowledge Management

  • SLA Management

  • Change Management

  • Service Catalog Management

  • Request Fullfillment

  • Asset Management

  • IT Financial Management

  • Service Desk

  • Incident, Request Templates

  • Integrated Remote Control Tool

  • Agent Based Scanning

  • Service Management Report

  • Dashboard with pre-defined KPI

ITSM Key Features and Differentiates

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