A workflow management system is a system that defines, manages, and runs workflows through software. Medium and large businesses benefit from workflow management systems. Today, a workflow management system is expected to have the following characteristics:

● A graphical workflow process designer
● An easy-to-use form builder interface
● Integration channels to connect with other platforms
● Customizable notifications to alert workflow participants
● Reports and analytics to measure transaction data
● Role-based access control
● Easy pricing

One of the most important criteria in workflow management systems is the application that all relevant employees can easily use and report within their authority. Preferring a solution that also works on the web allows the system to be accessed independently of time and place. In addition, the possibility of integration with ERP and similar systems in the enterprise enables the workflow management system to work more efficiently.

Benefits of Workflow Management

● Increases business process efficiency
● Processes become standardized
● Increases service quality
● Provides participants with direct access to information about the case they are dealing with without the need for any intermediary
● Provides automatic assignment of jobs to participants based on defined rules
● Allows jobs to be assigned in accordance with the workflow order
● Allows process monitoring to be automated

In our company

With Document Management, you’ll be able to make corporate memory and online in-house circulation of such records using the workflow management system. You can characterize part-based workflows and make forms by yourself.

Zinger Stick Software is a global digital transformation and software consulting firm located in Qatar. We help brands and enterprises leverage design, analytics, and engineering to create personalized customer experiences for business processes integrated web, mobile, social, and cloud. We offer a wide range of management system products that can seamlessly integrate with each other as well as other products.